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Kamil Ruczynski's avatar

great piece, Sandy! especially the point on fast activation breaking traditional retention models.

one thing I'd add is how little output count correlates with emotional stickiness. great products don’t just get used: they become trusted, satisfying, even fun. in the AI world, the expectation for ‘magic moments’ and 'wow effects' is higher, but those alone rarely sustain long-term behavior.

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